Disclosure of Interests

The ownership of W. B. Gibbs & Sons Funeral Directors is Martin Gibbs, Georgina Gibbs and Eric Gibbs.

There is no business or material financial interest in a price comparison website.

There has been no material charitable donation to a third party.

There has been no charitable contribution or payment of gratuity to a third party.

There has been no material form of payment to a third party that does not relate to a cost incurred or a service provided by the third party on behalf of or to W. B. Gibbs & Son Funeral Directors.

Terms and conditions

Professional Services
These include all arrangements in connection with the funeral, assistance and advice in matters relating to the funeral, attending to all documentation, attendance and services of staff, care of the deceased and use of the Chapel of Rest, provision of motor hearse and funeral director.

Payment of account
W. B. Gibbs & Sons operates a pricing policy in compliance with the Code of Practice of the Society of Allied and Independent Funeral Directors.

Our price list provides clients with a full and detailed explanation of our charges as required by the Code.

In addition to our charges, disbursements must be paid to Doctors, Minister of Religion, Funeral Celebrants, Cemetery or Cremation fees etc.

When the funeral arrangements are completed, you will be given a written estimate of all the charges incurred by the service you have requested. We ask for this estimate to be signed as consent that you accept the charges and will be liable for payment of the account when submitted. This is usually 10-14 days after the funeral. If wished, the account may be forwarded to your solicitor.

We reserve the right to add interest on all outstanding accounts at 5% per month on accounts that remain unpaid after 28 days and any legal and court costs incurred due to non-payment.

If, because of your circumstances, you have to make a claim for assistance from the Department of Work and Pensions, please note that stringent rules apply as to the amount of help available. Please talk to us, in confidence, for guidance.

Right to cancel (Arrangements made in the client’s home only)
You have the right to cancel the contract if you wish. This right can be exercised by sending or taking a cancellation notice to the funeral director at any time within the period of 5 days starting on the day of the arrangement. The right to cancel can be lost during the cancellation period if the service is provided in full before the 5 days elapses. Where applicable, payment will be required to be made in respect of any services carried out or disbursements paid, once the performance of the contract has begun and prior to the cancellation notice being received. If you wish to cancel the contract you must tell the funeral director, in writing, within 5 days.